Smarter Evaluations.Safer Communities. Public Safety Answering Points (PSAPs) are under more pressure than ever—handling rising call volumes, evolving compliance standards, and increasing public expectations. Traditional QA methods simply can’t keep up. That’s why forward-thinking PSAPs are turning to AI-powered Quality Assurance (QA) and Quality Management (QM) solutions. These tools don’t just streamline evaluations—they transform how agencies operate. We partner …

Join Northland & Companies and Eventide for an exclusive webinar where we delve into the transformative capabilities of Eventide Critical Insights AI, a state-of-the-art AI solution designed specifically for Public Safety Answering Points (PSAPs). Date: April 24, 2025Time: 11:00 AM - 11:30 AM CDTRegister at: https://attendee.gotowebinar.com/register/8060735694050851925 In this session, our experts will demonstrate how Eventide Critical Insights AI can revolutionize the way PSAPs operate, enh …

  Empower your PSAP with AI to ease staffing challenges and enhance operational efficiency. In the fast-paced world of public safety, every second counts. That's why we're excited to introduce Eventide Critical Insights AI, a cutting-edge solution designed to enhance your operations and ensure the highest level of service for your community. Why Eventide Critical Insights AI? Enhanced Decision-Making: Our AI-driven analytics provide real-time insights, helping you make informed decis …