Managing audio recordings in public safety environments is a complex task, especially when sensitive information must be protected. Eventide Communications has introduced a practical solution to this challenge with its Critical Insights AI platform, featuring Auto Audio Redaction powered by Speech Factor AI. What Is Eventide Critical Insights AI? Eventide Critical Insights AI is a cloud-based suite of tools designed to support public safety agencies by improving how they handle recorded commun …

Tackle PSAP Challenges Head-On with AI-Driven Logging & QA Solutions Public Safety Answering Points (PSAPs) and Emergency Operations Centers are facing unprecedented challenges. From staffing shortages and dispatcher burnout to outdated logging systems and inconsistent QA/QM processes, the pressure is mounting — and the stakes are high. At Northland & Companies, we understand the mission-critical nature of your work. That’s why we’ve partnered with leading innovators in …

Capturing Critical Moments: How Public Safety Recording Systems Empower Emergency Response In public safety, every second counts. Whether it's a 911 call reporting a fire, a dispatcher coordinating emergency medical services, or a law enforcement officer requesting backup, the ability to accurately capture and retrieve these interactions is vital. That’s where advanced public safety recording systems come into play. Today’s leading solutions—Eventide, Revcord, and Verint&mdash …