Tackle PSAP Challenges Head-On with AI-Driven Logging & QA Solutions Public Safety Answering Points (PSAPs) and Emergency Operations Centers are facing unprecedented challenges. From staffing shortages and dispatcher burnout to outdated logging systems and inconsistent QA/QM processes, the pressure is mounting — and the stakes are high. At Northland & Companies, we understand the mission-critical nature of your work. That’s why we’ve partnered with leading innovators in …

Easing the Load: How Non-Emergency Call Automation is Transforming Public Safety Answering Points Public Safety Answering Points (PSAPs) are the backbone of emergency response, but they’re under immense pressure. With staffing shortages, high turnover, and budget constraints, many 911 centers are struggling to keep up. A significant portion of their workload, however, comes not from emergencies—but from non-urgent calls like noise complaints or parking issues. So how can PSAPs mainta …

Are you leveraging best-in-class, custom, purpose-built AI?  In the fast-paced world of public safety, seconds matter—and so does clarity. That’s why Revcord ReVI was designed from the ground up as a purpose-built AI solution tailored specifically for Public Safety Answering Points (PSAPs) and emergency response environments. What Makes ReVI Different? Unlike generic AI tools, ReVI isn’t retrofitted—it’s purpose-built. That means every feature, every algorithm …