Smarter Evaluations.Safer Communities. Public Safety Answering Points (PSAPs) are under more pressure than ever—handling rising call volumes, evolving compliance standards, and increasing public expectations. Traditional QA methods simply can’t keep up. That’s why forward-thinking PSAPs are turning to AI-powered Quality Assurance (QA) and Quality Management (QM) solutions. These tools don’t just streamline evaluations—they transform how agencies operate. We partner …

Discover 7 Key Benefits of Eventide Critical Insights AI for PSAPs Eventide Critical Insights AI is a powerful set of AI tools designed to enhance the efficiency and decision-making processes for Public Safety Answering Points (PSAPs). Eventide's AI provides numerous advantages for PSAPs. Below are seven key benefits: Optimized Response Times: The AI harnesses real-time data to prioritize and dispatch resources swiftly and accurately. Enhanced Decision Support: Predictive analytics help inform …

  Empower your PSAP with AI to ease staffing challenges and enhance operational efficiency. In the fast-paced world of public safety, every second counts. That's why we're excited to introduce Eventide Critical Insights AI, a cutting-edge solution designed to enhance your operations and ensure the highest level of service for your community. Why Eventide Critical Insights AI? Enhanced Decision-Making: Our AI-driven analytics provide real-time insights, helping you make informed decis …