Northland & Companies is proud to be an awarded supplier under the TXShare Cooperative Purchasing Program for “9-1-1 Artificial Intelligence (AI) Translation, Transcription, and Quality Control Services”. This partnership makes it easier than ever for public agencies—cities, counties, utilities, and special districts—to access advanced AI solutions without the complexity of traditional procurement. Why TXShare? TXShare is a nationwide cooperative purchasing program …

Public Safety Answering Points (PSAPs) face the critical challenge of ensuring every call is handled with precision, empathy, and compliance. Quality Assurance (QA) is essential—but traditional QA processes can be time-consuming and inconsistent. That’s where Revcord ReVI steps in. AI-Powered QA for Smarter Oversight Revcord ReVI leverages advanced AI technology to automate and enhance QA for PSAPs. Instead of manually reviewing calls, ReVI’s intelligent algorithms analyze in …

Emergency Communication Centers (ECCs) and Public Safety Answering Points (PSAPs) handle thousands of calls daily, each carrying critical information that must be accessible quickly and accurately. In high-pressure environments, time is everything—and that’s where Revcord ReVI’s AI-powered search capabilities make a game-changing difference. The ChallengeTraditional call logging systems often rely on manual tagging or keyword searches, which can be time-consuming and prone to …