Public Safety Answering Points (PSAPs) handle thousands of calls, each potentially containing vital information. The ability to quickly and accurately search through audio recordings and data is essential for effective incident response, reporting, and compliance. That’s where Revcord ReVI shines—bringing advanced AI search capabilities that streamline and elevate PSAP workflows. Fast, Precise Access to Audio Traditional search methods often rely on manual tagging or random samplin …

Tackle PSAP Challenges Head-On with AI-Driven Logging & QA Solutions Public Safety Answering Points (PSAPs) and Emergency Operations Centers are facing unprecedented challenges. From staffing shortages and dispatcher burnout to outdated logging systems and inconsistent QA/QM processes, the pressure is mounting — and the stakes are high. At Northland & Companies, we understand the mission-critical nature of your work. That’s why we’ve partnered with leading innovators in …

Capturing Critical Moments: How Public Safety Recording Systems Empower Emergency Response In public safety, every second counts. Whether it's a 911 call reporting a fire, a dispatcher coordinating emergency medical services, or a law enforcement officer requesting backup, the ability to accurately capture and retrieve these interactions is vital. That’s where advanced public safety recording systems come into play. Today’s leading solutions—Eventide, Revcord, and Verint&mdash …