AI Search Tools for PSAPs: Boost Efficiency with Revcord ReVI

AI Search Tools for PSAPs: Boost Efficiency with Revcord ReVI

Posted by Beth Stapleton on 14th Aug 2025

Public Safety Answering Points (PSAPs) handle thousands of calls, each potentially containing vital information. The ability to quickly and accurately search through audio recordings and data is essential for effective incident response, reporting, and compliance. That’s where Revcord ReVI shines—bringing advanced AI search capabilities that streamline and elevate PSAP workflows. Fast, Precise Access to Audio Traditional search methods often rely on manual tagging or random samplin …
Why PSAPs Are Turning to AI-Powered QA Now

Why PSAPs Are Turning to AI-Powered QA Now

Posted by Beth Stapleton on 22nd May 2025

Smarter Evaluations.Safer Communities. Public Safety Answering Points (PSAPs) are under more pressure than ever—handling rising call volumes, evolving compliance standards, and increasing public expectations. Traditional QA methods simply can’t keep up. That’s why forward-thinking PSAPs are turning to AI-powered Quality Assurance (QA) and Quality Management (QM) solutions. These tools don’t just streamline evaluations—they transform how agencies operate. We partner …