In today’s fast-paced emergency response environment, Public Safety Answering Points (PSAPs) need advanced tools to manage the increasing volume and complexity of calls. Closed-source AI from Northland & Companies offers a robust solution with enhanced security and reliability. Our AI-powered voice intelligence solutions use a meticulously fine-tuned large language model (LLM), providing unmatched data protection and control for PSAPs. Key Benefits of Closed-Source AI Enhan …

As public safety professionals, you know that efficient response times can save lives. When an emergency occurs, responding to the situation quickly and handling it efficiently is crucial. However, if your logging system fails or stops working, several critical issues can arise including: The loss of recorded data, which can lead to gaps in important data that could be crucial for investigations and legal purposes Delayed response, as dispatchers may face delays in verifying details or coordinat …

Corti is an AI-powered solution used by PSAPs and other emergency response agencies that listens to 9-1-1 calls and helps telecommunicators record calls, form the right questions to ask callers, suggests next steps, and even propose possible diagnoses. Corti's technology also helps managers QA 100% of calls, providing greater visibility into individual and team performance and enabling them to autofill QA reports for compliance.  Below are seven key ways Corti AI assists PSAPs and other em …