Revcord MMS: Secure Recording for Modern Public Safety
Posted by Beth Stapleton on 22nd Oct 2026
Public safety agencies rely on recording systems to capture and preserve some of their most critical information. From 9-1-1 calls and radio communications to text messages, CAD data, and screen recordings, every interaction may play an important role in investigations, training, quality assurance, and compliance.
But capturing communications is only part of the equation. Agencies also need confidence that their data remains protected, accessible, and defensible.
That's why Northland & Companies recommends Revcord MMS, a modern logging platform designed to capture, manage, and secure mission-critical communications across public safety environments.
One Platform for Every Communication
Revcord MMS serves as the core logging platform for capturing and managing communications across multiple channels. The system is designed to record voice, radio, text communications, and NG9-1-1 data while providing a unified environment for retrieval, playback, reporting, and incident reconstruction.
MMS supports:
- 9-1-1 and NG9-1-1 communications
- Radio transmissions
- VoIP and SIP communications
- Text-to-911 interactions
- CAD metadata
- Screen recordings
- ANI/ALI information
- Incident-related communications data
By consolidating these sources into a single platform, agencies gain a more complete picture of every incident.
Built for Public Safety Operations
Unlike generic recording solutions, Revcord MMS was developed specifically for public safety environments.
The platform provides:
- Continuous recording
- Live monitoring
- Instant recall of active calls
- Advanced search and retrieval
- Incident reconstruction tools
- Quality assurance capabilities
- Reporting and analytics
- Role-based access controls
The platform also uses a browser-based HTML5 interface, allowing authorized users to securely access capabilities without requiring software installation on every workstation.
Faster Search and Retrieval
When an incident occurs, personnel need to locate information quickly.
Revcord MMS allows users to search recordings using:
- Date and time
- Talkgroup or channel
- Caller information
- Dialed numbers
- Agent information
- Custom fields
- Bookmarks
- Incident identifiers
- Optional ANI/ALI data
- Optional CAD data
- Optional RapdSOS data
This flexibility helps communications centers quickly locate relevant records without manually reviewing large volumes of recordings.
Security Matters More Than Ever
As cyber threats continue to evolve, recording systems have become attractive targets because they contain highly sensitive information.
Recognizing this challenge, Revcord built its platform around a comprehensive security architecture designed to protect communication data and support compliance requirements.
Zero-Trust Security Architecture
Revcord employs a zero-trust security model designed to limit exposure and reduce risk.
One of the platform's most distinctive security features is its "Zero Inbound Ports" philosophy. The platform avoids inbound connections and exposed services, relying instead on encrypted outbound communications. This significantly reduces the external attack surface compared to traditional logging environments.
Additional security controls include:
- Multi-factor authentication (MFA) support
- Role-based access control (RBAC)
- Single sign-on (SSO) options
- Granular permissions
- Full audit trails
- Event logging
These controls help ensure users access only the information necessary for their roles.
Comprehensive Audit Trails
Accountability is critical in public safety.
Revcord MMS includes detailed audit capabilities that track activities such as:
- Logins
- Playback events
- Exports
- Record views
- Redaction activities
- Administrative actions
These audit records help agencies strengthen accountability and demonstrate compliance during reviews or investigations.
Encryption and Data Protection
Protecting recorded communications requires more than access controls.
Revcord utilizes its proprietary DSF (Data Storage Format) architecture to help protect:
- Audio recordings
- Radio communications
- Metadata
- Screen recordings
- Transcripts
- Notes and attachments
Stored data is encrypted at rest while maintaining chain-of-custody integrity and tamper-evident protections.
Additionally, MMS supports encrypted backups, TLS-secured services, role-based access controls, and extensive audit capabilities.
Designed for Compliance
Public safety agencies often operate under strict regulatory and operational requirements.
Revcord's security framework is designed to support compliance initiatives including:
- CJIS Security Policy requirements
- HIPAA and HITECH requirements
- PCI-DSS protections
- NENA i3 and NG9-1-1 standards
- NIST security frameworks
Key capabilities such as authentication controls, encryption, secure remote access, audit logging, and least-privilege access support these compliance objectives.
Security Without Sacrificing Functionality
Strong security cannot come at the expense of operational efficiency.
Revcord MMS balances security with usability by providing communications center personnel with the tools they need to monitor, search, review, and manage recordings while maintaining strict controls around access and data protection.
For agencies preparing for NG9-1-1, increasing cybersecurity demands, and growing data volumes, this balance is more important than ever.
Secure Multimedia Logging from Northland & Companies
At Northland & Companies, we understand that modern recording solutions must do more than capture communications. They must protect sensitive information, support compliance efforts, and remain available when agencies need them most.
With comprehensive multimedia recording capabilities, powerful search tools, robust security controls, and a zero-trust architecture, Revcord MMS provides a strong foundation for managing mission-critical communications.
Contact Northland & Companies today at 800-894-4204 or by emailing solutions@northlandsys.com to learn how Revcord MMS can help your agency strengthen both its recording capabilities and its security posture.