Northland Awarded TXShare 9-1-1 AI Solutions Supplier

Northland & Companies is proud to be an awarded supplier under the TXShare Cooperative Purchasing Program for “9-1-1 Artificial Intelligence (AI) Translation, Transcription, and Quality Control Services”. This partnership makes it easier than ever for public agencies—cities, counties, utilities, and special districts—to access advanced AI solutions without the complexity of traditional procurement.

Why TXShare?

TXShare is a nationwide cooperative purchasing program designed to simplify procurement for public and nonprofit entities. Here’s why it matters:

• No Participation Cost – Membership is free for eligible entities.
• No RFP Required – Use a competitively bid, compliant contract for faster acquisition.
• Predictable Pricing – Transparent terms and volume discounts simplify budgeting.
• Nationwide Access – Available to agencies in Texas and all other U.S. states.
• Time Savings – Skip lengthy bid processes and start implementing solutions immediately.

Northland’s AI Solutions for 9-1-1 Centers

Through TXShare, Northland offers AI-powered Revcord logging solutions designed for 9-1-1 centers and public safety agencies. These tools go beyond traditional call logging to deliver multimedia capture and intelligent analysis.

Benefits of Revcord Multimedia Logging:

• Comprehensive Recording – Capture voice, text, video, and screen activity for complete incident documentation.
• Secure Storage & Retrieval – Easily access recordings for audits, investigations, and compliance.
• Scalable Architecture – Supports PSAPs of all sizes with flexible deployment options.

In addition, Northland’s Revcord ReVI AI logging solutions deliver:

• Automated Transcription – Convert calls into accurate text for faster review and reporting.
• AI-Powered Insights – Identify trends, keywords, and anomalies to improve operational efficiency.
• Quality Assurance Tools – Monitor call handling and ensure compliance with industry standards.
• Sentiment Analysis – Detect telecommunicator emotional cues during calls to support wellness initiatives and improve situational awareness.
• Enhanced Training – Use real-world data to improve dispatcher performance and response times.

Why It Matters for 9-1-1 Centers

Public safety agencies face increasing demands for accuracy, accountability, and efficiency. Northland’s AI-driven logging and QA solutions help PSAPs:

• Reduce manual workload.
• Improve response times.
• Ensure compliance with state and federal regulations.
• Enhance transparency for audits and legal reviews.

Ready to Learn More?

Contact Tom Grismer, Northland’s Senior Sales Executive, for more information:
952-209-1452
tgrismer@northlandsys.com