Purpose-built AI for PSAPs

Purpose-built AI for PSAPs

Posted by Beth Stapleton on 17th Jan 2025

Are you leveraging best-in-class, custom, purpose-built AI? 

In the fast-paced world of public safety, seconds matter—and so does clarity. That’s why Revcord ReVI was designed from the ground up as a purpose-built AI solution tailored specifically for Public Safety Answering Points (PSAPs) and emergency response environments.

What Makes ReVI Different?

Unlike generic AI tools, ReVI isn’t retrofitted—it’s purpose-built. That means every feature, every algorithm, and every interface is designed with the unique needs of 911 centers, dispatchers, and public safety professionals in mind.

Here’s how ReVI stands out:

1. AI-Powered Transcription Built for Emergency Calls

ReVI uses advanced speech recognition tuned for the noisy, high-stress nature of emergency communications. It accurately transcribes 911 calls, radio traffic, and dispatcher interactions—even when multiple speakers overlap or background noise is present.

2. Real-Time Insights for Faster Decision-Making

ReVI doesn’t just transcribe—it understands. With real-time keyword detection, sentiment analysis, and event tagging, PSAPs can quickly identify critical incidents, escalate appropriately, and maintain situational awareness.

3. Seamless Integration with Call Logging Systems

ReVI works hand-in-hand with Revcord’s industry-leading call logging solutions, providing a unified platform for recording, transcribing, searching, and analyzing communications. It’s a complete ecosystem designed to enhance operational efficiency and compliance.

4. Built for Compliance and Security

Public safety agencies operate under strict regulatory requirements. ReVI is built to meet CJIS standards and other compliance frameworks, ensuring that sensitive data is protected and audit-ready.

5. Scalable and Affordable

Whether you're a small rural PSAP or a large metropolitan dispatch center, ReVI scales to meet your needs. And with flexible pricing models—including special offers for Eventide customers—it's more accessible than ever.

Why It Matters

Public safety professionals face immense pressure to respond quickly, accurately, and effectively. ReVI empowers them with tools that reduce cognitive load, improve documentation, and enhance accountability. It’s not just AI—it’s AI with a mission.